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Bitcoin payment method shows please wait... and then nothing happens
Unfortunately, Bitcoin is not allowed in all countries and BitPay doesn't provide services in...
Do you store credit card information on your server?We do not store your credit card information on our servers. All credit card information is...
My order was marked as FraudWe use an automated 3rd party verification service that will take into account your order and...
What is your refund policy?We offer a 30-Day money-back guarantee on your first order. Subsequent orders do not qualify for...
What type of payments do you accept?We accept major credit and debit cards including Visa Mastercard Discover JCB Diners Club...
Why is my order still pending after payment is settled?Your order status can be pending for many different reasons: 1) Order is under reviewIf it's...