Articles

 Bitcoin payment method shows please wait... and then nothing happens

Unfortunately, Bitcoin is not allowed in all countries and BitPay doesn't provide services in...

 Do you store credit card information on your server?

We do not store your credit card information on our servers. All credit card information is...

 My order was marked as Fraud

We use an automated 3rd party verification service that will take into account your order and...

 What is your refund policy?

We offer a 30-Day money-back guarantee on your first order. Subsequent orders do not qualify for...

 What type of payments do you accept?

We accept major credit and debit cards including Credit/Debit Cards Apple Pay Google Pay...

 Why is my order still pending after payment is settled?

Your order status can be pending for many different reasons: 1) Order is under reviewIf it's...